Refund | Returns Policy 

Eligibility: Returns are accepted within 30 days of the delivery date for products that are unused, undamaged, and in their original packaging.

Initiating a Return: To initiate a return, customers must contact our customer service team to request a Return Merchandise Authorization (RMA) number.

Return Shipping: Customers are responsible for the return shipping costs unless the return is due to a mistake on our part, such as receiving a defective or incorrect item.

Refund Process: Once the returned item is received and inspected, we will process the refund to the original payment method used during the purchase.

Exceptions: Certain products may not be eligible for return due to hygiene reasons or if they are customized or personalized.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

Refund Timeline: Refunds are typically processed within 5-7 business days after the returned item is received and inspected.

Communication: We strive to keep customers informed throughout the return process and address any concerns promptly.